Elegant Mommy - Maternity Guide

Return Policy: WITH RECEIPT AND WITHIN 14 DAYS
Full refund will be given via the same method as payment.

WITHOUT RECEIPT OR AFTER 14 DAYS
Refund will be issued as in-store credit only.

Buying Policy: Elegant Mommy will accept new & gently used maternity & nursing clothing & accessories in all sizes. Typically, we are able to pay 40% of what we would sell the item for. Items should be in a condition that they can be placed directly on our racks. Items should be clean and in near new condition. Some items to note:

No Stains, Tears, Holes
No Excessive Wrinkling
No Piling from excessive wash/wear
Size labels should be present
Only maternity brands are accepted

Please note that effective May 6, 2008, we will be accepting clothing by appointment only.

To set up an appointment, please stop in during normal business hours or call 605-366-2493.

Elegant Mommy aims to offer an affordable and efficient shipping method for all orders placed. Therefore, Elegant Mommy has chosen US Postal Service Priority Mail for all purchases. If order is completed before 3pm CST, every effort will be made to ship purchases the same day as order is placed. In some circumstances, it may not be possible to ship the day as order is placed, in these circumstances, Elegant Mommy guarantees that all purchases will be shipped within 2 business days.

Elegant Mommy offers a flat rate shipping of $6.95 per order when shipped within the United States and any of its territories. Elegant Mommy also offers Express Shipping for a flat rate of $19.95 per order within the United States and any of its territories.

Elegant Mommy is happy to ship internationally as well. If you would like a quote on international shipping, please email your address and country to satisfactionguarantee@elegantmommy.com.

Elegant Mommy is not responsible for any lost or damaged packages in transit.

100% Satisfaction Guarantee Policy:
Elegant Mommy will always offer a 100% satisfaction guarantee. If you are not completely delighted with any part of your purchase, you have the option to return the items for a full refund*. A full refund will be given for all items that have not been washed or worn since purchase, and all tags are still intact. Elegant Mommy will pay for the return shipping** on all Satisfaction Guarantee Requests that are postmarked within 14 days of original shipping date. Items may still be returned after this date, up to 30 days from original shipping date, but buyer will pay for return shipping on all returns past 14 days after original shipping date.

Any items can be returned using the following steps:
Repack item(s) into original packaging. If original packaging is not available, items must be carefully packaged in United States Postal Services approved packaging.
Notification should be made to Elegant Mommy via email or phone. **Please note, Elegant Mommy can not provide you with return information without the order #, item number(s), and the reason for return.
Elegant Mommy will provide you with a Satisfaction Guarantee Request Number (SGR), which should be clearly noted on all correspondence (including the package being returned) regarding this return. A return address

*Refunds will be given in the form of a credit to your original method of payment or store credit.
**Return shipping charges will be given in the form of a credit to your original method of payment or store credit.